Covid-19 Information

INFORMATION FOR OUR GUESTS

At Varbergs Kusthotell we make every effort to ensure our guests feel safe when staying with us. The safety and health of our guests and employees is our top priority. 

We take the Public Health Agency of Sweden's recommendations and advice very seriously, we monitor developments in real time, and adapt our security procedures to current general and local recommendations. 

WE ARE TAKING THE FOLLOWING MEASURES TO ENSURE OUR GUESTS' STAY IS A SAFE AND SECURE ONE: 

  • We are currently receiving fewer guests at our hotel so that we can ensure safe distancing. In the restaurant, spa and gym we have limited the number of guests and implemented staggered time slots.
  • For us, it goes without saying that we always follow and update our hygiene and cleaning procedures to avoid viruses in all their forms, including COVID-19. In addition to our normal cleaning procedures, we are paying extra attention to cleaning and disinfecting surfaces that are frequently touched, such as door handles, lift buttons, etc.
  • Hand sanitiser is available for our guests.
  • All our employees receive regular information and instructions based on the authorities' recommendations.

 Thalassotherapy spa

  • We ensure our water is maintained at a high quality. The American equivalent to our environmental and health protection administration has investigated how coronaviruses in general and Covid-19 in particular behave in swimming baths and pools. It has been shown that coronaviruses are easier to eradicate than other viruses, which we already protect against via treatment plants, filters, chlorine and UV light. 
  • To reduce the number of guests spending time in our spa at the same time, each guest is allocated a time when they have access to our pool and sauna area. Each time slot has a limited number of places.
  • We have suspended our sauna rituals in the open-air bath house until further notice.
  • All therapists wear masks during all spa treatments.
  • Up to and including 30 April, we will not carry out duo treatments.

Workouts

  • Our gym is open. Nor more than 12 people may be in the gym at the same time. Everyone must wash their hands, the equipment and machines before and after training and keep their distance.
  • Fewer participants will be allowed into our group workouts to ensure the recommended spacing.
  • We do not run any workouts involving close contact.  
  • For members, sessions can be pre-booked no more than 14 days ahead of time to minimise overbookings and to reduce cancellations.
  • Do not arrive to the training/session until it is almost time to start and do not stay longer than necessary afterwards.
  • We have closed our changing rooms and showers to visitors to the gym and workouts. Come in your workout gear. This does not apply to training in water.

Restaurant 

  • In keeping with restrictions, we only offer a limited number of places in the restaurant and have set a maximum number of guests per table. All meals are divided into different sittings in order to avoid queues and to be able to place guests at a safe distance between the tables. 
  • Alcohol will not be served after 8 p.m.
  • All our lunches and dinners are plated meals.
  • Our menus are available as takeaway, too. 
  • We can offer room service with drinks and food.
  • Areas frequently used in the restaurant are disinfected several times a day. 
  • Our breakfast buffet is served in time slots with a maximum number of guests per time in order to maintain distance between guests. 

Conferences

  • If you are holding a conference with us, we can offer separate meeting areas and rooms with ample space. 
  • Book safely, thanks to a favourable cancellation policy that enables cancellations at shorter notice. Read more.
  • All our lunches and dinners are plated meals.
  • We are happy to serve you coffee etc. in the room or in a separate area. 
  • We offer free digital meeting technology, with participants being able to choose to participate remotely or in person. Read more.
  • In our separate conference building, Villa Apelviken, you can hire the whole building with facilities, lounge and hotel rooms. In addition, we can serve all meals in the villa.

Cancellation policy

  • Book safely, thanks to a favourable cancellation policy that enables cancellations at short notice. Read more about our booking rules for private stays here.
  • In the event of cancellation, the terms and conditions stated on your booking confirmation will apply. 
  • If you have booked via third-party channels (e.g. booking.com, hotels.com, etc.), their cancellation and booking terms apply. Please contact them directly to find out about the booking rules.

What can you do as a guest

We all have a responsibility to reduce and prevent the spread of infection.

  • As our guest at Varbergs Kusthotell, we encourage you to carefully follow the advice given by the Public Health Agency of Sweden on hygiene and distance while you are visiting. 
  • Cancel your booking and stay at home if you are generally ill or have a cough, fever or a cold.
  • Carefully follow all the recommendations of the Public Health Agency of Sweden.

Read the Public Health Agency of Sweden's questions and answers about Covid-19.